*Due to the Canada Post Strike all orders will be shipped via alternative carriers including Canpar and Purolator. Unfortunately we cannot deliver to PO boxes at this time*
Online orders will be processed within 2 business days.
Canadian orders are shipped via Canada Post Xpresspost with an estimated delivery time of 2-3 business days. You will receive an email notification with tracking information once your order is shipped.
U.S. orders are shipped via Canada Post and The United States Parcel Service with an estimated delivery time of 5-7 business days. Any applicable duties and taxes are the responsibility of the customer and will be due upon delivery.
Returns
Nothing is more important to us than your complete happiness with your BraBar experience – and that includes being satisfied with your purchase.
Due to the intimate nature of some of our products, there are several items for which we cannot accept returns. For hygienic reasons, panties, body slimmers, SAXX, swimwear, silicone enhancers, and mastectomy forms can only be exchanged in the event of a manufacturer’s defect.
All discounted and sale items are final sale and no returns will be accepted.
We take pride in the quality of our merchandise, and will repair or replace any product deemed to have been defective at time of purchase.
In Store Purchases
We understand that everyone changes their mind, and sometimes we make purchases that we’re not 100% in love with once we get it home. If you are in any way dissatisfied, you have 10 days to arrange for an exchange or store credit note on eligible items. We do not provide refunds. Items must unworn, unwashed, undamaged, and all original tags and labels must still be attached.
Online Purchases
We hope you love your online purchase! We understand purchasing bras without an in store fitting may result in a less than perfect fit, or you may change your mind once your order arrives. If you are in any way dissatisfied, please return eligible items within 30 days of the ship date for an exchange or store credit note. We do not provide refunds. Items must unworn, unwashed, undamaged, and all original tags and labels must still be attached.
Please note that shipping charges are not refundable. Customers are responsible for mail charges related to exchanges.
